IT Business Leader

IT Business Leader

Sale price£1,295.00 GBP excl. VAT
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Course Overview

The 2-day IT Business Leader certification course focuses on the integration of IT organizations with other business areas through integratedITSM™. The course covers three levels of IT business integration, and their many components including strategy, vision, values, mission, goals, objectives, and governance.

Attendees will also learn about the three IT/business model domains, and the basic components of an integrated IT/business model. The certification course provides attendees with the knowledge necessary to lead IT organizations toward driving business success through effective IT management.

The course emphasizes the importance of four areas of integratedITSM™, which include leadership, enablers, execution, and results and continual improvement. The program will provide participants with an in-depth understanding of how to develop and execute a strategic plan, aligning IT and business goals for optimal success.

Course attendees will learn about the three IT/business model domains, which include governance, relationship, and value delivery. This section of the program emphasizes the importance of effective governance, building strong relationships between IT and other business areas, and delivering value to customers.

Finally, the program will cover the basic components of an integrated IT/business model, including strategic decisions, customer value, decision influencers, structural influencers, strategy influencers, and strategic-to-tactical and tactical-to-operational decision-making. Participants will learn how to align these components to create an effective integrated IT/business model that meets the needs of the organization.

This certification course is part of Professional Designations’ new designation scheme for integratedITSM™ and is required to achieve the following designation: integratedITSM™ Champion.

        Who should attend

        This certification course is suitable for IT leaders and those aspiring to be IT leaders, or roles that interact with IT. Additionally, candidates whose organizations are seeking ISO/IEC 20000 certification will find this certification a compatible and valuable introduction to the standard.


        The integratedITSM™ System certification course is a prerequisite.

        Exam & Certification

        The exam is offered through Professional Designations and to obtain certification, attendees must write and pass the exam as follows. The exam is included in the course fee.

        • Duration: 60 minutes
        • Supervised: Yes
        • Format: Online and Proctor-led

        Course Material & Inclusions

        Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs. 

        IT Business Leader online exam voucher

        A complimentary exam re-sit if you miss out on passing your certification the first time.

        A digital badge you can share with your network of your course achievement will be provided via email upon passing your certification exam.


        An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach to learning in a three day intensive period. I found the worked examples very practical and very relatable to the Defence industry sector I work in.

        Mary W.

        Satisfied Customer