Business Relationship Management

Business Relationship Managers are tasked with the role of building relationships between business units and the IT organisation to ensure services deliver on customer needs. Business Relationship Management stimulates, surfaces and shapes business demand across business functions like IT, Human Resources, Finance, Legal etc. and ensures that the potential business value is captured, optimised and recognised.

ITSM Hub are accredited by Professional Designations for IT BRM and APMG International to deliver the BRM Institute certification offerings. Learn from our expert facilitators who have been BRM's and successfully established BRM teams. Our classes are held in our virtual classroom or we can come onsite and deliver an interactive course and/or simulation. Let's discuss your requirements today.

Business Relationship Management Certification Courses United Kingdom

Become even more valuable within your organisation with the ability to implement BRM practices to help leverage existing assets and maximise profits as a result. Learn how to foster an effective, business value-producing relationship between business functions and their business partners.

In a world in which technology is replacing so many client touchpoints, there is a real need for BRM’s to maintain human contact with the client. Ignite your career with our Business Relationship Management certification courses.

Why Choose BRM Certification?

Boost your career: Gain globally-recognised credentials and demonstrate your expertise in managing business relationships.
Drive value: Learn best practices to maximise business value from IT investments.
Advance collaboration: Develop skills to build strong partnerships between IT and the business.
Stay competitive: Equip yourself with modern frameworks and approaches valued by leading organisations.

Business Relationship Management Professional (BRMP)

The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.

Foundation-level certification, for those new to BRM or seeking to formalise their experience
Covers the BRM role, capabilities and how to drive business value.
Delivery: Our public scheduled courses are delivered in our virtual classroom, with our experienced facilitators over 3-days. Onsite courses are also available. Request a quote today.
Includes: Courseware, 3-month membership to BRM Institute, APMG online exam voucher and post-course assistance.

Certified Business Relationship Manager (CBRM)

The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimise business value to the enterprise.

Advanced certification for experienced BRM's
Focuses on strategic partnership, organisational change and value management.
Delivery: Our public scheduled courses are delivered in our virtual classroom, with our experienced facilitators over 4-days. Onsite courses are also available. Request a quote today.
Includes: Courseware, APMG online exam voucher and post-course assistance.

BRM Course Bundles

Accelerate your professional growth with our Business Relationship Management (BRM) course bundle. This bundle combines the Professional (BRMP) and Advanced (CBRM) certifications, equipping you with the skills to build strong business partnerships, drive value, and align IT with organisational goals.

Purchase the BRMP and CBRM courses together, a cost-effective bundle with 18-months to complete the certifications.
Delivery: Our public scheduled courses delivered in our virtual classroom, as per the BRMP and CBRM schedules. Have a team? Request a quote today.

FAQs

What is Business Relationship Management?

A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs.

Which BRM learning pathway is right for you?

Selecting the right BRM learning pathway for you is based on considerations such as your organisation’s vision for BRM, responsibilities and expectations of your role and your career aspirations. Click here to read the full guide on selecting the right course.

Who should attend Business Relationship Management courses?

IT Managers and Leaders, Service Delivery Managers, Business Relationship Managers, Project Managers, IT Consultants and Business Analysts. IT and Business Professionals seeking to align IT and business strategy.

Why choose ITSM Hub for your BRM certification?

Accredited Provider: Officially accredited by leading BRM bodies, APMG International and BRM Institute
Expert Trainers: Learn from experienced consultants with real-world BRM expertise.
Flexible Delivery: Choose from virtual, onsite, or self-paced formats to suit your schedule.
Practical Focus: Scenario-based learning, real-world examples, and actionable insights.
Dedicated Support: Access to learning resources, quizzes, and direct instructor support via our learning portal.

Do I need prior BRM experience to enrol?

Business Relationship Management Professional (BRMP) is suitable for newcomers and experienced professionals. Certified Business Relationship Manager (CBRM) requires the BRMP certification as a pre-requisite.

Are the certification exams included?

Yes, all courseware and official certification exams are included in our course fees.

Can I book a group or onsite training?

Absolutely! Contact us for tailored solutions for your team or organisation. Request a quote and a member of the team will be in touch.

The training was well organised and the structure made sure that the complete syllabus was covered nicely in two days. The instructors method of explaining the concepts in story format including industry relevant examples made learning very easy, interactive and helpful.

Kapil K.

Satisfied Customer