Business Relationship Management

Business Relationship Managers are tasked with the role of building relationships between business units and the IT organisation to ensure services deliver on customer needs. Business Relationship Management stimulates, surfaces and shapes business demand across business functions like IT, Human Resources, Finance, Legal etc. and ensures that the potential business value is captured, optimised and recognised.

ITSM Hub are accredited by Professional Designations for IT BRM and APMG International to deliver the BRM Institute certification offerings. Learn from our expert facilitators who have been BRM's and successfully established BRM teams. Our classes are held in our virtual classroom or we can come onsite and deliver an interactive course and/or simulation.
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2 Business Relationship Management courses

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Business Relationship Management Professional Course & Examination
IT Business Relationship Manager Course & Examination

Business Relationship Management Certification Courses

Become even more valuable within your organisation with the ability to implement BRM practices to help leverage existing assets and maximise profits as a result. Learn how to foster an effective, business value-producing relationship between business functions and their business partners.

In a world in which technology is replacing so many client touchpoints, there is a real need for BRM’s to maintain human contact with the client. Ignite your career with our Business Relationship Management certification courses.


What is Business Relationship Management?

A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs.


Which BRM learning pathway is right for you?

Selecting the right BRM learning pathway for you is based on considerations such as your organisation’s vision for BRM, responsibilities and expectations of your role and your career aspirations. Click here to read the full guide on selecting the right course.

The training was well organised and the structure made sure that the complete syllabus was covered nicely in two days. The instructors method of explaining the concepts in story format including industry relevant examples made learning very easy, interactive and helpful.

Kapil K.

Satisfied Customer

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