Resources

The digital landscape has fundamentally changed how businesses operate, compete, and engage with customers in today’s digital marketplace. This shift has brought new risks and challenges that call ...

Achieving the foundation certification in PRINCE2® 7 is an important step in your project management career, providing a solid understanding of the methodology's principles, processes and key conce...

Organisations are increasingly faced with the challenge of delivering more value with fewer resources. The Lean philosophy, originally developed for manufacturing, has proven to be a powerful appro...

Scrum has consistently retained its position as the most popular Agile framework, a trend reaffirmed by the 2024 State of Agile report, which shows that approximately 70% of Agile practitioners con...

In the intricate ecosystem of IT service management, configuration management plays a pivotal role in maintaining system stability, security, and efficiency. However, numerous challenges can imped...

The ITSM community has been well-served for many decades and continues to evolve today with changing times and changing players, including Professional Designations who have developed a new more pr...

In an era where change is the only constant Information Technology Service Management (ITSM) professionals should constantly seek to enhance their skills and stay relevant. For the seasoned veteran...

In the intricate landscape of service management, Service Managers emerge as pivotal figures, orchestrating the seamless delivery of IT services while aligning with organisational goals. Their prof...

In the rapidly evolving landscape of IT professionals are continually seeking ways to stand out in the competitive job market. One avenue that has gained significant traction is the pursuit of IT c...