Resources
How the PRINCE2® 7 Practitioner certification prepares you for leadership
Achieving the foundation certification in PRINCE2® 7 is an important step in your project management career, providing a solid understanding of the methodology's principles, processes and key conce...
Work Smarter, Not Harder: The Case for Lean IT
Organisations are increasingly faced with the challenge of delivering more value with fewer resources. The Lean philosophy, originally developed for manufacturing, has proven to be a powerful appro...
5 Reasons Scrum Dominates Agile Practices
Scrum has consistently retained its position as the most popular Agile framework, a trend reaffirmed by the 2024 State of Agile report, which shows that approximately 70% of Agile practitioners con...
Navigating the Top 5 Challenges in Service Configuration Management
In the intricate ecosystem of IT service management, configuration management plays a pivotal role in maintaining system stability, security, and efficiency. However, numerous challenges can imped...
integratedITSM™ - Your organisation's ITSM alternative?
The ITSM community has been well-served for many decades and continues to evolve today with changing times and changing players, including Professional Designations who have developed a new more pr...
Elevate Your ITSM Journey: Why ITIL® 3 Certificate Holders Should Embrace ITIL 4
In an era where change is the only constant Information Technology Service Management (ITSM) professionals should constantly seek to enhance their skills and stay relevant. For the seasoned veteran...
Empowering Service Delivery Managers: Mastering the 4 dimensions of service delivery in ITIL® 4
In the intricate landscape of service management, Service Managers emerge as pivotal figures, orchestrating the seamless delivery of IT services while aligning with organisational goals. Their prof...
Unleash Your Career Potential: How ITIL® 4 Foundation Certification Can Propel Your Professional Growth
In the rapidly evolving landscape of IT professionals are continually seeking ways to stand out in the competitive job market. One avenue that has gained significant traction is the pursuit of IT c...
Overcoming IT Service Management Hurdles: How ITIL® 4 Takes Charge
Managing services efficiently and effectively has become paramount for organisations across industries. However, amidst the rapid technological advancements and shifting business demands, IT servic...