ITIL® 4 Foundation Certification Courses

ITIL® is the most widely adopted Best Practice Framework for IT-enabled services. ITIL 4 builds on what you already know. Used by thousands of organisations around the world, ITIL is globally accepted as the best practice standard for IT Service Management.

ITSM Hub offers the full suite of ITIL 4 certification courses that lead to the Managing Professional, Strategic Leader and Practice Manager designations or the Extension modules.

We provide guidance and can support you through your certification journey all the way to the ITIL foundation exam. Join our public instructor-led courses, learn at your own speed with our self-paced online options or request a quote for your team today.

What does ITIL® 4 Foundation mean for you and your organisation?

ITIL® 4 Foundation is your gateway is your gateway to mastering IT service management and enhancing your career.

For professionals, it provides the skills and knowledge to improve service delivery, boost customer satisfaction, and drive real value for organisations.

For businesses, adopting ITIL® 4 means better-aligned IT services, increased efficiency, and cost savings. By streamlining processes, encouraging continuous improvement, and fostering a more agile approach, ITIL® 4 helps organisations deliver high-quality services while staying ahead in a fast-paced, ever-evolving IT landscape.

Course Delivery Method: ITIL® 4 Certification Levels

Foundation Level: Prepare for the Foundation exam, understanding key topics like service management, practices, and value creation.
Advanced Certifications: For those seeking further specialisation, explore the Managing Professional and Strategic Leader certifications, with insights into the career benefits they provide.

ITIL® 4 Exam Preparation and Resources

Exam Overview: Learn about the ITIL® 4 Foundation exam format (40 multiple-choice questions) and passing criteria.
Study Resources: Access practice tests, exam preparation materials, and review sessions.

Who should enrol in ITIL® certification?

ITIL training and exams are perfect for IT and business leaders, aspiring entrepreneurs, and department heads looking to understand and apply this essential ITSM framework to help shape their company’s digital future. Our ITIL® Foundation Course is all about driving positive change in your organisation’s IT service management, boosting efficiency, and delivering meaningful results. Whether you’re a business owner or part of the team, this course is designed to help everyone contribute to making those improvements and creating a lasting impact within your organisation.

Find out more about the ITIL®4 Foundation Certification with ITSM HUB

If you’d like to learn more about our ITIL® certification courses or discuss enrolling your team, feel free to reach out to our ITSM experts. We’re dedicated to offering top-notch service to business owners and are happy to talk through our program, ITIL® 4 exam preparation, and how it can help bring about positive change to your business.

Simply fill out an enquiry form on our contact page, and we’ll get back to you with all the details you need about our comprehensive training programs.

FAQ

What does the ITIL® 4 Foundation exam involve?

The ITIL® 4 Foundation exam consists of 40 multiple-choice questions, which you must complete within 60 minutes. The exam tests your understanding of ITIL® 4 concepts, including the Service Value System (SVS), the Service Value Chain (SVC), and ITIL® practices.

What is the difference between ITIL® 4 Foundation and other ITIL® certifications?

ITIL® 4 Foundation is the entry-level certification, whereas higher levels such as ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader are more advanced. Foundation provides the core knowledge, while the higher levels focus on specialised skills and leadership in IT service management.

How long does it take to complete the ITIL® 4 Foundation course?

Typically, the ITIL® 4 Foundation course takes about 2 to 3 days of training, depending on whether you take it in-person, online, or through a self-paced format.

Can I take the ITIL® 4 Foundation exam online?

Yes, the ITIL® 4 Foundation exam can be taken online through an accredited exam provider. Many courses offer the option to take the exam directly after completing the course.

The training was well organised and the structure made sure that the complete syllabus was covered nicely in two days. The instructors method of explaining the concepts in story format including industry relevant examples made learning very easy, interactive and helpful.

Kapil K.

Satisfied Customer