Resources
Agility in Information Technology
In this article:
Agile software development
Timely response to change
Flexible and scalable infrastructure
Collaborative and cross-functional teams
Continuous improvement
Customer-centricity
In t...
Selecting the Best BRM Learning Pathway For You
The growing awareness of the need to manage internal business relationships in a more deliberate way has paved the way for multiple certification courses in business relationship management (BRM). ...
3 Top Benefits of ITIL® 4
In this article:
3 top benefits of ITIL 4 for service-focused employees
3 top benefits of ITIL 4 for business colleagues
3 top benefits of ITIL 4 for the organisation as a whole
If you’re looking...
3 Top Reasons Why Your Organisation Needs ITIL® 4 Right Now
In this article:
Recognising the increased role and importance of technology
Enabling work-from-anywhere employees
Optimising IT service delivery and support
Enabling digital transformation across...
What is ITSM?
In this article:
What is ITSM?
So, the Idea of Services is Important?
What ITSM Isn’t
How ITSM Benefits Your Organisation, its Employees, and its Customers
What ITSM Includes Capability-wise
Sourc...
Your ITIL® 4 Certification Journey - Download our eBook
Build valuable knowledge on flexible foundations that modern-day organisations use to integrate a variety of frameworks into their operations. Unlock exciting opportunities with a certification th...
ITSM Hub rolls out NIST Cyber Security Professional program
The ITSM Hub rolls out NIST Cyber Security Professional program –Newest NIST program coincides with Government’s cybersecurity prevention push and helps industry navigate complex landscape
UK &am...
ITIL training with a simulation module – why your organisation needs it
In this article:
How we learn
Moving from theory to practice
Achieving your training goals and outcomes
Your ITIL course design
Why include a simulation module in your ITIL course?
While most or...
How do you ‘Identify’ using the NIST Cyber Security Framework
National Institute of Standards and Technology (NIST) maintains one of the most widely adopted cyber security frameworks for critical infrastructure. NIST Cyber Security Framework is a system to b...