Resources
5 Reasons Scrum Dominates Agile Practices
Scrum has consistently retained its position as the most popular Agile framework, a trend reaffirmed by the 2024 State of Agile report, which shows that approximately 70% of Agile practitioners con...
Navigating the Top 5 Challenges in Service Configuration Management
In the intricate ecosystem of IT service management, configuration management plays a pivotal role in maintaining system stability, security, and efficiency. However, numerous challenges can imped...
integratedITSM™ - Your organisation's ITSM alternative?
The ITSM community has been well-served for many decades and continues to evolve today with changing times and changing players, including Professional Designations who have developed a new more pr...
Elevate Your ITSM Journey: Why ITIL® 3 Certificate Holders Should Embrace ITIL 4
In an era where change is the only constant Information Technology Service Management (ITSM) professionals should constantly seek to enhance their skills and stay relevant. For the seasoned veteran...
Empowering Service Delivery Managers: Mastering the 4 dimensions of service delivery in ITIL® 4
In the intricate landscape of service management, Service Managers emerge as pivotal figures, orchestrating the seamless delivery of IT services while aligning with organisational goals. Their prof...
Unleash Your Career Potential: How ITIL® 4 Foundation Certification Can Propel Your Professional Growth
In the rapidly evolving landscape of IT professionals are continually seeking ways to stand out in the competitive job market. One avenue that has gained significant traction is the pursuit of IT c...
Overcoming IT Service Management Hurdles: How ITIL® 4 Takes Charge
Managing services efficiently and effectively has become paramount for organisations across industries. However, amidst the rapid technological advancements and shifting business demands, IT servic...
Revolutionising IT Service Management: Putting Customers First with ITIL® 4
In the realm of Information Technology Service Management (ITSM) the focus has shifted dramatically from mere technical prowess to a profound dedication to the customer. Gone are the days when cust...
Agile Project Management: A Complete Guide
In this article:
What is Agile Project Management?
How does Agile differ from traditional Project Management?
The Agile Manifesto: The 12 Principles of Agile Project Management
What are the key be...